Starting its operations in 2015 with just 10 employees to experiment a concept for a Global Tyre company that appeared too outrageous at that time, BPSC emerged as a game changer. The centre is now stabilised in a state of the art facility supported by 80 highly skilled team members.
BPSC offers a wide array of services ranging from inbound and outbound order booking, execution, promotional marketing, rural marketing, product warranty claim resolution, original equipment market supply, chain maintenance, product export billing and other customized IT/ITES solutions.
Services
Process Type
- Inbound – Order booking
- Inbound – Query Resolution
- Outbound – Promotion
- Outbound – Dealer Education
Process Areas
- Master Data Management
- Billing
- Invoicing
- Stock
- Schemes
- Promotion
- Cheque Generated
- Credit Note
- Debit Note
- Next Due Cheque
- Claims Status
- In Transit Stock
- Beat Cycle
- Escalation to the Field
- Order Modification
- Dispute Management
89,147
Monthly Calls
54,598
Daily Orders Placed
100+
Technical Experts
₹
10,00,00,000
Daily Order Value
Our Expertise
LANGUAGE PROFICIENCY |
|---|
| ENGLISH HINDI |
| TAMIL |
| TELUGU |
| KANNAD |
| GUJRATI |
| MARATHI |
| MALYALAM |
| PUNJABI |
| BENGALI |
| ORIYA |
PROCESS & DOMAIN PROFICIENCY |
|---|
| MASTER DATA MANAGEMENT |
| ORDER TO CASH |
| PROCURE TO PAY |
| RECORD TO REPORT |
| BILLING AND INVOICING |
| FINANCIAL PLANNING & ANALYSIS |
| TAX AND TREASURY |
| GENERAL ACCOUNTING |
| DISPUTE MANAGEMENT |
TECHNOLOGY PROFICIENCY |
|---|
| CTI |
| IVR |
| MS WORD |
| MS EXCEL |
| BI AND REPORTING |
Training
Communication Skills
- Verbal Communication
- Written Communication
- Conflict Management
- Language
- Corporate Communication
Process
- Master data management
- Order to Cash
- Record to Report
- Billing and Invoicing
- Financial planning & analysis
- General Accounting
- Quality
Technology
- CTI
- MS Office
Others
- EDP
- Data Security
- Ethics and Compliance